Friday, June 21, 2013

I hate GoDaddy, I mean HATE

I had purchased multiple domain names through GoDaddy over the last 10 years. I had run Joomla & Drupal Websites for at least a dozen sites. At first they sucked due to all kinds of memory allocation errors. After many many calls to tech support finally they got it to work slightly better.

We are a start-up company and had several secure sites to demo. Actual sites of importance ran on dedicated IP outside but kept GoDaddy for public sites. I purchased SSL for $70/year and pointed to 3 sites. We could never get the SSLs redirecting even after following all of their assistance. They lied, gave bad instructions, tell me one support doesn't know, you got to do something else. Then the next support guy tell us to do something completely opposite.

Then they say they can't help with scripting yet their website says their url redirect tool automatically enters the .htaccess file code! Meanwhile still didn't work and after 6 long, tiring months and losing bank clients for not having SSL.

I complained. How did GoDaddy reply? They yanked my accounts!
If you are small business and running Drupal never ever ever use GoDaddy, they nearly cost us our business!

I know they advertise and hire NASCAR race drivers and all sorts of pretty faces to market them. The reason they need to is to offset their horrible customer service.